Frequently Asked Questions

  • Are you licensed and insured?

    Yes, Smith Asset Recovery has licensed, insured drivers trained for recovery, transport, and roadside safety. We're fully insured for both local and long-distance towing across Tennessee and Georgia.

  • Do you offer 24/7 service?

    We are available from 5am-mightnight  7 days a week for emergency calls. Our dispatch center provides round-the-clock communication for consistent response times.

  • What areas do you serve?

    We serve Soddy-Daisy, Chattanooga, Cleveland, and surrounding Tennessee communities, plus the Atlanta Metro area. Coverage includes major routes like I-75, US-27, and TN-111.

  • Do you transport equipment?

    Yes, we specialize in safe transport for skid steers, tractors, generators, and jobsite machinery. Our flatbed trucks are ideal for   equipment hauling.

  • Can you handle long-distance towing?

    Yes, we handle both short local hauls and state-to-state vehicle transport. We're fully insured for long-distance towing across Tennessee and Georgia.

  • Do you work with businesses?

    Yes, we serve commercial customers including small fleets, construction partners, dealerships, and delivery services. We offer fleet towing accounts with priority response.

  • What's included in roadside assistance?

    We offer jumpstarts, tire changes, lockouts, and fuel delivery throughout the region. Service includes competitive local rates and no-surprise billing.

  • Can you unlock my car?

    Yes, we unlock cars, trucks, and SUVs without causing damage. Our technicians use professional entry tools and safe procedures day or night.

  • Do you handle off-road recovery?

    No, we're equipped with winches, tow hooks, and recovery straps for all terrain types.

  • What's your response time like?

    We're known for quick response times with fast dispatch. Our GPS dispatch system and modern fleet ensure minimal wait time during emergencies.

  • Do you deliver fuel?

    Yes, we provide emergency fuel delivery when you run out unexpectedly. We deliver gasoline or diesel directly to your location with quick dispatch.